Improve your wallet share: The essential strategy guide to retail ecommerce for CPGs

Get the CPG wallet share your brand deserves with retail ecommerce. Use our tips to boost awareness, drive trials, and build shopper loyalty.

Boost your CPG brand’s performance by capturing a greater share of wallet through retail ecommerce. Share of wallet represents how much a consumer regularly spends on your brand as opposed to competitor brands. This strategy focuses on driving awareness, encouraging trial purchases, and securing repeat shoppers by leveraging advanced tools and insights. Here are actionable best practices to maximize your share of wallet using retail ecommerce!

Generating awareness using retail ecommerce 

Increasing awareness of your brand is the first step to expanding your consumer base and building loyalty. Generating awareness helps brands take advantage of the halo effect. By pushing awareness through product discovery, brands show availability that leads to purchase intent.

Here’s how your CPG brand can make an impact:

Step 1: Make every piece of your brand content shoppable 

Make it impossible for shoppers to miss a purchase opportunity! Add shoppable links to organic and paid social posts, blogs, influencer content, and social media bios. For example: See how Santa Cruz Organic featured their Store Locator in their Instagram bio Linktree.

Santa Cruz Store Locator Instagram Customer Journey Screenshots

  • Include your Store Locator link in your social captions or comment responses.
  • Let influencers highlight where to buy your product directly in their videos, making it easy for viewers to locate and purchase with just a few clicks.
  • Use shoppable Pins for more conversions on platforms like Pinterest.
  • Link your Shoppable PDPs in your blogs and social media images.
  • Highlight your Shoppable Recipes in your longer-form content or brand media.

The goal: Make every potential shopper aware of where (and how) they can purchase your products.

Step 2: Hook your shoppers with rapid inventory scanning

Leverage the halo effect by creating a positive impression of your brand based on a single characteristic. In this case, it’s the ease of helping consumers find your products, whether it's online or in-store. Daily inventory updates tell shoppers exactly where they can grab your items digitally or at a location near them—making life easier for your consumers and increasing your visibility.

  • Provide accurate product availability to reduce consumer frustration.
  • Enhance trust and loyalty by being reliable and transparent with inventory updates.

Step 3: Run reach and awareness campaigns

Boost your marketing results with data-driven targeting! Leverage insights from your Store Locator or Shoppable PDP page loads to create lookalike audiences and run effective awareness campaigns.

  • One partner brand increased add-to-cart rates by 10x when they optimized for lower funnel activity, instead of awareness.
  • Use retailer selections as conversion events for awareness-optimized campaigns.

Encouraging trial purchases

Getting someone to try your product for the first time is a huge win and the first step to a consumer becoming an avid champion of your brand. Enabling product purchases at retail helps convince new consumers who may prefer trial before committing to the shipping thresholds associated with direct-to-consumer orders.

Remove common barriers for new consumers with these tactics:

Step 1: Offer rebates 

Use rebates to encourage first-time purchases. Capture new consumers by offering rebates to incentivize shoppers to purchase their first product on your where-to-buy media destinations. Once they’ve purchased, add them to your newsletter and deliver educational content that familiarizes them with your brand and other products.

  • If they’re interested in one of your flavors, show them similar options. Offering a rebate can incentivize a first trial and help make a strong first impression of your brand.
  • One Fortune 500 company launched a new personal care product and used Pear’s rebate options mid-campaign to increase add-to-carts by 300%!

Step 2: Retarget with incentives

Target users who added products to their cart but didn’t check out. Retarget them with coupons or discounts to make their first purchase more enticing.

  • Understand what’s engaging your shoppers, and remarket to those who’ve expressed interest in your brand.
  • Pear campaigns have achieved 8x higher add-to-cart rates by focusing on retargeting first-time buyers over just awareness objectives!

Launching new products at retail

When you unveil a new product or product line to the world, you want to make your goods readily available and get feedback on how it’s received. Retail ecommerce provides unique opportunities for launching new products and gathering shopper insights quickly to inform future data-driven decision making.

Get the most out of it with these steps:

Step 1: Optimize for action

Leverage data insights from Pear Vision to better understand your consumers’ shopping behavior and optimize campaigns. Focus on key areas like product launches, locations, and retailer partnerships to ensure your marketing dollars drive impactful results.

  • Prioritize retailer-specific sales velocity to see the greatest impact.
  • Use these insights to build stronger partnerships with high-volume retailers.
    (See below.)

Step 2: Drive sales velocity at specific retailers

Once you’ve calculated your retailer share of voice, you can begin implementing effective retail ecommerce strategies. For Consumer Packaged Goods (CPGs), "retailer share of voice" refers to the percentage of online visibility a brand has on a retailer’s platform compared to its competitors. It reflects the brand’s presence in areas like search results, product listings, and shopper engagement. Analyzing this data can reveal valuable opportunities to boost sales and strengthen partnerships with retailers.

  • Utilize tools like shoppable single-retailer Landing Pages and Direct-to-Cart links to drive checkouts at your preferred retailers.
  • Gather valuable campaign data to retarget potential shoppers and build lookalike audiences, further boosting sales and engagement at key retail partners.

Securing share of wallet with repeat purchases 

Winning repeat business is where long-term success lies. Using the data and insights Pear provides helps brands strategically increase returning shoppers through targeted media campaigns. True performance marketing tactics for retail are unlocked once a brand builds a sufficient audience pool of Impressions, Retailer Visits, and Purchases.


Leverage data and optimize your campaigns to keep your audience coming back

Step 1: Retarget to push shoppers further down the funnel

Use Pear’s purchaser audiences to drive down-funnel paid social and paid search activity. By integrating your ad networks’ to all Pear-powered experiences, audiences can be built and then retargeted on the ideal media platform for any subsequent campaign to generate the highest return. With ad network pixels embedded in all Pear-powered tools, retargeting has never been easier.

  • One brand captured the following with Pear:
    Optimization and informed decision-making
    • 17x ATC rate retargeting Reach/Awareness audience
    • 2x ATC rate compared to 3P custom audiences
  • Increased performance using Pear’s Audiences
    • 3x better purchase performance compared to 3P audiences
    • 12x better purchase rate vs. Reach/Awareness audiences alone

Step 2: Use your ad networks’ built-in AI to optimize campaigns 

Integrate your campaigns with major ad networks like Meta, Snap, or Pinterest, allowing machine learning to automatically tweak and improve performance. Your ad network is designed to deliver the most relevant products to engaged consumers on your behalf.

  • Unlock its full potential for free by integrating your ad network pixels with all your brand’s shoppable tools.
  • For example, Facebook optimizations can improve ad performance by 7-10x automatically! 

Why retail ecommerce works

Here’s why retail ecommerce is the winning strategy for grabbing a bigger share of wallet:
  • Expanded market reach: Access a large, loyal online audience already purchasing from retail sites.
  • Cost effectiveness: Awareness campaigns benefit from optimized audience targeting, ensuring higher ROI for your spend.
  • Data-driven insights: Use real-time analytics to refine your approach and maximize revenue opportunities.

By partnering with tools like Pear, your brand can unlock advanced targeting strategies, optimize campaigns in real-time, and achieve your revenue goals more efficiently! 

Stay on top of the freshest strategies with Pear

Take your retail ecommerce strategy to the next level. Connect with our team today and discover how Pear can help your CPG brand increase its share of wallet with smarter tools and actionable insights. 

Get started today 👉

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